When will my order be processed?
All orders are handled and shipped out from our warehouse in UK or China. Please allow extra time for your order to be processed during holidays, sale seasons, or if you have ordered a personalized item.
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
If you need to change or cancel your order, please contact us Immediately. Once your order has been processed, we will be unable to make any changes.
How long will it take to receive my order?
Once you place your order, please allow us 3-5 business days to process and produce your personalized piece. After that, it will take approx 10-15 business days for delivery depending on your location.
6-12 business days
10-15 business days
Other International Countries
15-20 business days
Note: We are based in the U.S and work with warehouses in UK and China making our delivery times a little longer, but allowing us to ship internationally without any concerns. We appreciate your patience, as we are a small group growing we are constantly improving our delivery times and are relocating warehouses into the U.S to provide even faster delivery. If you have any questions please e-mail us!